At Feelluxurious.com, we are committed to ensuring your satisfaction with every purchase. If you are not entirely satisfied, you can request a return and refund within the specified timeline. Please review our policy below.
1. Return Policy
a. Eligibility for Returns
- Products can only be returned if they are in their original condition, unused, and include all original packaging and accessories.
- Returns must be initiated within 2 days of delivery.
- Products damaged due to customer mishandling are not eligible for return.
b. Process for Returns
- Contact our customer support team at +91-7381262364 us at to initiate a return request.
- Provide proof of purchase (order ID, invoice) and a description of the issue.
- Upon approval, we will arrange for the product to be picked up or guide you on how to return it.
c. Charges Deducted from Refund
- Courier and Transportation Charges: The cost of shipping the product back to us will be deducted from your refund.
- Taxes and Handling Charges: Applicable taxes and a handling fee will also be deducted.
2. Refund Policy
a. Refund Process
- Refunds will be processed once the returned product has been received, inspected, and approved for return.
- Refunds will be issued to the original payment method used during the purchase.
b. Refund Timeline
- It may take 7-10 business days for the refund to reflect in your account after approval.
c. Non-Refundable Items
- Customized or made-to-order products are not eligible for returns or refunds unless they arrive damaged or defective.
3. Important Notes
- Feelluxurious.com reserves the right to refuse returns if the product does not meet our return conditions.
- Return requests made after 2 days of delivery will not be accepted.
- All deductions (courier, transportation, taxes, handling charges) will be clearly communicated before processing the refund.
4. Contact Us
For any questions or to initiate a return, please contact us:
- Phone/Whatsapp: +91-7381262364
Thank you for shopping with Feelluxurious.com. Your trust is our priority!
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